All the FAQ
We know you may have questions about our services, bookings and repairs. To help, we’ve compiled answers to the most common enquiries below. You’ll find everything you need here. If you can’t find the answer you’re looking for, feel free to contact us, we’re happy to help!
Car Services FAQ
What types of repairs and maintenance do you offer?
We provide diagnostics, servicing, MOT preparation, brake and clutch repairs, engine work, air conditioning servicing, and more.
Do you use genuine or aftermarket parts?
We use high-quality parts, including genuine and aftermarket options. We can discuss your preferences before repairs begin.
Can I provide my own parts for repairs?
Yes, but we cannot guarantee or warranty any parts you provide.
Do you offer MOT testing?
We don’t provide MOT tests in-house, but we can prepare your vehicle and take it to an authorised MOT centre on your behalf.
Do you provide a courtesy car while mine is being repaired?
Courtesy cars are available for certain repairs. Let us know in advance if you require one.
Booking FAQ
How do I book an appointment?
You can book online through our website, call us or visit our garage in person.
How far in advance should I book?
For routine services, we recommend booking at least a few days in advance. For urgent repairs, contact us as soon as possible.
Can I reschedule or cancel my booking?
Yes, please let us know at least 24 hours in advance if you need to reschedule or cancel.
Do you offer same-day or emergency bookings?
Yes, we try to accommodate urgent requests. Call us directly for emergency repairs.
What information do I need to provide when booking?
We’ll need your vehicle’s make, model, registration number and details of the issue or service required.
Payment FAQ
What payment methods do you accept?
We accept cash, credit and debit cards, and bank transfers. Some services may require a deposit.
Do you offer financing or payment plans?
Yes, we offer flexible payment options for larger repairs. Contact us to discuss financing.
Do you accept insurance claims?
Yes, we can work with most insurance providers. Please bring your policy details when booking.
Will I receive a detailed invoice for my repair?
Yes, we provide a full breakdown of costs for all services and repairs.
Are there any hidden fees I should be aware of?
No, we believe in transparent pricing. Any additional work will be discussed and approved before proceeding.
Vehicle Types FAQ
What car brands and models do you service?
We work on all major car brands, from everyday vehicles to luxury and performance cars.
Do you work on electric and hybrid vehicles?
Yes, we have technicians trained to service and repair electric and hybrid cars.
Can you service commercial or fleet vehicles?
Yes, we provide fleet maintenance and servicing for businesses. Contact us for a customised plan.
Do you repair classic or high-performance cars?
Yes, we have experience with classic restorations and high-performance vehicle maintenance.
Do you offer services for motorcycles or vans?
We mainly focus on cars and vans but contact us for specific requests regarding motorcycles.
Car Care FAQ
How often should I service my car?
Most vehicles require servicing every 12 months or 12,000 miles, but check your owner’s manual for manufacturer recommendations.
What are the signs my brakes need replacing?
Look out for squeaking noises, a soft brake pedal, or vibrations when braking. If you notice any of these, book an inspection.
How do I check my oil and coolant levels?
Refer to your owner’s manual for exact steps, but in general, use the dipstick for oil and check the coolant reservoir when the engine is cool.
When should I change my tyres?
Legally, tyre tread depth must be at least 1.6mm. If you notice uneven wear, cracks, or loss of grip, it’s time to replace them.
How can I improve my car’s fuel efficiency?
Regular servicing, keeping tyres properly inflated, and avoiding excessive idling can help improve fuel economy.
Miscellaneous FAQ
How do I get a quote for my car repair?
You can request a quote online, call us, or visit our garage for a free assessment.
How can I contact you for more information?
Call us or visit our contact page for more details.
Do you offer free consultations or inspections?
Yes, we provide free initial inspections for many common car issues.
What’s the best way to reach you for urgent repairs?
For emergency repairs, call us immediately for priority service.
How soon can I bring my car in?
We offer same-day bookings where possible. Contact us to check availability.
Quality Repairs, Honest Pricing
Call us Today!
At MB Autos Repairs, we pride ourselves on quality repairs and honest pricing. Our experienced technicians deliver expert diagnostics, emergency repairs and maintenance services, ensuring your vehicle stays safe and reliable. With transparent pricing and no hidden costs, you can trust us to get the job done right.
Call us today and get back on the road with confidence!
